BidsforLeads Privacy Policy

1. Collection of Personal Information
2. Use of Personal Information
3. Marketing Communications
4. How We Share Your Information
5. Retention of Personal Data
6. Data Security
7. Your Privacy Rights and Choices
8. GDPR Compliance for EU Residents
9. Children’s Privacy
10. International Data Transfers
11. Updates to this Privacy Policy
12. How to Contact Us

1. Collection of Personal Information

We collect various types of information from our users, including both personal and non-personal data. This allows us to provide, maintain, and improve our services effectively.

1.1 Information You Provide Directly

When you use our Platform, we collect the following types of information directly from you:

• Contact Information: Your name, email address, phone number, and business address.
• Account Information: Username, password, and profile details.
• Financial Information: Credit card details and payment information. We use third-party payment processors to handle transactions, and we do not store payment details on our servers.
• Verification Information: Copies of identification documents, such as Emirate IDs, when required for verification purposes.
• Lead and Service Provider Information: Details of services you offer or bid on, and client interaction data.

1.2 Information We Collect Automatically

We automatically collect certain data when you use the Platform:

• Device Information: IP addresses, device types, operating systems, and browser types.
• Usage Data: Pages visited, time spent on the Platform, and actions taken..
• Location Information: General or precise location data if you’ve enabled location services on your device.

1.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons) to enhance your experience on the Platform, personalize content, and track usage. You can control or disable cookies through your browser settings, though some Platform features may not function properly if cookies are disabled.:

2. Use of Personal Information

We use your personal data for the following purposes:

2.1 To Provide and Improve Our Services

• Match providers with verified leads through the bidding process..
• Facilitate transactions and manage payments.
• Process and respond to your inquiries, requests, and customer support issues..
• Personalize your experience on the Platform by recommending relevant leads and services.
• Send you important service notifications, including lead updates and account information..

2.2 To Communicate with You

• Send service-related notifications, including account confirmations, auction updates, and security alerts.
• Provide marketing communications (with your consent), including promotional offers and Platform news..

2.3 To Comply with Legal Obligations

• Comply with applicable laws, regulations, and legal obligations.
• Enforce our terms and conditions, including investigating potential violations or fraud..

3. Marketing Communications

We may use your personal data to send you marketing communications that promote the use of our Platform, services, and offers. You can opt out of receiving promotional communications at any time by:

• Clicking the “unsubscribe” link in our marketing emails…
• Adjusting your notification preferences within the Platform.
• Contacting us at support@bidsforleads.com.
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Please Note: that even if you opt out of marketing communications, you may still receive important operational notifications related to your account or services you’ve purchased.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with third parties in the following cases:

4.1 Service Providers

We share information with vendors and service providers who perform functions on our behalf, including payment processing, customer support, and marketing services.:

4.2 With Other Users

• For Providers: When you win a bid, we share your contact details with the lead (client) to facilitate service fulfillment..
• For Clients (Leads): When a provider wins a bid, they will receive your contact details for the same purpose..

4.3 For Legal Reasons

We may share your personal data if required by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation..
• Protect the rights or property of BidsforLeads..
• Prevent fraud or illegal activities.

5. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. These include encryption technologies and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security

7. Your Privacy Rights and Choices

7.1 Accessing and Updating Your Information

You have the right to access, update, or correct your personal information at any time by logging into your account. If you need further assistance, contact us at support@bidsforleads.com.

7.2 Deleting Your Information

You may request the deletion of your account and personal information by contacting us. Please note that we may retain certain data if required by law or for legitimate business purposes

8. GDPR Compliance for EU Residents

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request access to your personal data.
• Right to Rectification: You can request corrections if your data is inaccurate..
• Right to Erasure: You can request the deletion of your data.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format..
• Right to Restrict Processing: You can request to restrict the processing of your data.

To exercise any of these rights, contact us at support@bidsforleads.com.

9. Children’s Privacy

The Platform is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 18, we will promptly delete that information.

10. International Data Transfers

Your data may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection. By using the Platform, you consent to the transfer of your data to these countries. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

11. Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on the Platform. We encourage you to review this policy periodically to stay informed of any updates. Your continued use of the Platform following any changes constitutes your acceptance of the revised policy.

12. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@bidsforleads.com
• Address: BidsforLeads, Dubai, United Arab Emirates